Privacy policy

This Privacy Policy explains how Minitorra collects, uses, and shares personal information when you visit minitorra.shop, place an order, or contact us.

Information We Collect

Depending on how you interact with our store, we may collect:

Contact information: your name, email address, telephone number, billing address, and delivery address.
Order information: products purchased, order totals, payment status, shipping details, and return requests.
Communications: messages, photographs, and other information you provide when requesting assistance.
Technical information: IP address, browser type, device information, and information about how you use our website.
Payment information: information required by our payment providers to process transactions. Their handling of payment credentials is also governed by their own privacy policies.

How We Use Information

We use personal information to process payments, fulfill and deliver orders, provide customer support, manage returns, prevent fraud, maintain business records, and improve our website.

Where permitted and subject to applicable consent requirements, we may send promotional communications. You can unsubscribe from promotional emails using the unsubscribe option provided.

Sharing Information

We share information where necessary with service providers that support our business, such as website hosting providers, payment processors, delivery companies, technology providers, and professional advisers.

We may also disclose information to comply with legal obligations, respond to lawful requests, protect rights, or support a business transfer subject to appropriate safeguards.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the shopping cart, remember preferences, maintain security, and understand website usage.

Where required, optional analytics or advertising technologies will be subject to your consent. You can manage available choices through our website’s privacy controls and your browser settings.

Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order administration, accounting, dispute resolution, and legal obligations.

We use reasonable safeguards to protect personal information. No online service or transmission method can guarantee absolute security.

International Processing

Our service providers may process information in countries other than your country of residence. Where applicable, we use the safeguards required for international transfers.

Your Privacy Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your information, withdraw consent, or object to certain processing.

Where applicable, you may also have rights to restrict processing, appeal a decision, or opt out of certain advertising-related uses of information.

To submit a request, email contact@minitorra.shop. We may need to verify your identity before responding.

Children’s Privacy

Our store is intended for adult customers. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.